1. Send your request
Email basmajk79@gmail.com from the address associated with your account, using the subject “Jasoora account deletion request” and including your username. You can also ask to delete specific data by describing it.
Open an account-deletion email
The link only opens your mail app. Review and send the message yourself. If it does not work, copy the address and email us manually. Do not include passwords, verification codes or identity documents in your initial message.
2. Request review
The Jasoora team handles requests manually. We may ask for limited information to verify account ownership, particularly if you no longer have access to the account email. Sending a request does not delete the account automatically. We explain the processing scope and status by email.
3. Data covered and retention
An account-deletion request covers the profile, library, reading progress, content, comments, reviews, follows and files associated with the account. We will explain any data that needs to be kept for legal, security or dispute-related reasons, and its retention period, when handling your request. Backups may remain until the provider’s retention cycle ends; there is no single period for every data type and copy.
Signing out or uninstalling the app does not delete your account. Local copies, including downloads and drafts, may remain on your devices. Save anything you need before clearing app data.